Our Process

Your customer experience begins with a real person answering the phone. From there we will set up a free consultation with our experienced lighting designer. This consultation will involve carefully evaluating your property, curating a custom plan for installation, and determining the best possible products for your holiday vision.

Safety is our top priority. On the day of installation, our trusted team of installers will take the utmost care to eliminate any potential hazards to personnel, property, and vehicles. Materials are custom fit on-site for each home to eliminate unsightly cords, splitters, etc. The use of LED technology allows the entire display to use one timer allowing everything to automatically turn on/off simultaneously while reducing fire hazards and promoting energy efficiency.

We want your finished product to look absolutely perfect. After installation, we’ll send a technician in the evening to inspect your light on full display for any flaws or adjustments that may be needed. Any adjustments will be made within the next couple of days to ensure your display looks professional.

Throughout the season, we are on call for any maintenance issues such as a light out or wildlife disturbing your display. Once notified, we will have a technician out within 48 hours to to repair or replace anything needed, ensuring your season is focused on what matters most.

Starting January 1, we begin scheduling removals of materials and displays. Each property will have a plan set in place before removal, ensuring that the following season we can once again efficiently install your materials and display with minimal disturbance. All lights and materials carefully stored in our temperature-controlled facility come with a 3-year warranty.